QUALITY MANAGEMENT

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This standard incorporates EN ISO 9001:2015 and adds interpretations, explanations, examples and additional requirements for healthcare organizations. The standard also includes aspects related to clinical risk management throughout the planning, operation and control of processes.

The standard identifies eleven basic quality aspects that by clinical experience are known to be relevant in healthcare organizations. To assess fulfilment of quality requirements the organization need to specify quality characteristics related to these requirements. These aspects are:

appropriate, correct care
availability, continuity of care
effectiveness, efficiency, equity
evidence/knowledge based care
patient centred care including physical, psychological and social integrity (ICF)
patient involvement
patient safety
timeliness/accessibility

EUROCERT's services are based on the relevant Greek, European and International Standards (ISO) and include audits and certification of Quality Management Systems, as well as evaluation of existing business policies, the observance of relevant compliance commitments, and the practices followed.

In addition to these, EUROCERT, always a pioneer in developments, designs innovative services and certifications at an international level in the areas of sustainability, corporate responsibility and the circular economy, proving in practice its interest and sensibility in these specific areas.

EUROCERT has also developed special activity in product certification. Indicatively, it’s worth mentioning, the prominent position it holds in the construction product certification market and in particular in critical products such as cement and concrete, having certified raw material mines and quarries, as well as cement and concrete production units.

ELOT EN 15224:2017 is applicable to healthcare organizations, regardless of structure, organization, owner, size or types of healthcare services provided.

BENEFITS FROM ELOT EN 15224:2017 CERTIFICATION

The basic benefits from setting and implementing a Quality Management System according to the requirements of this standard are the following:

Continuous improvement of the quality of healthcare services to the clients
Conformance with legal and regulatory requirements
Substantial contribution to the development and sustainability of the organization
It provides the organization with a competitive advantage as regards the provision of high quality of healthcare services

We are the largest Greek independent certification body, accredited by ESYD, with offices in more than 30 countries worldwide. Certification with Eurocert means evaluation and acceptance from an accredited and recognized/well-respected Certification body.
We have strong and experienced staff and associates, who as inspectors/auditors and / or technical experts carry out inspections of high added value for your company.
We make sure to keep you informed and updated of any local and/or international changes that concern your certification scope
Our accreditation covers a wide range of standards and products, thus we are able to provide you with holistic solutions regarding management system certification